Privacy policy

 

Last updated: February 17, 2026

ThryvWell (“we”, “us”, or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you visit or purchase from thryv-well.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.

1. Information We Collect

We may collect personal information from you when you interact with our Site or Services, including:

Information You Provide Directly:

  • Name, email address, phone number, and shipping/billing addresses
  • Payment information (processed securely through third-party providers)
  • Account information, if you create an account
  • Order details and purchase history
  • Customer support communications

Information Collected Automatically:

  • Usage data such as IP address, browser type, device type, and pages viewed
  • Cookies or similar technologies for analytics, personalization, and advertising (you may manage these in your browser settings)

Information from Third Parties:

  • Payment processors and other service providers may provide information needed to fulfill orders
  • Marketing or analytics partners may provide data to help improve the Services

2. How We Use Your Information

We use your personal information for purposes including:

  • Providing Products and Services: Fulfilling orders, processing payments, shipping products, handling returns/exchanges, and managing your account
  • Communications: Sending order confirmations, customer support responses, and updates about your account
  • Marketing and Promotions: Sending newsletters, promotional emails, SMS messages, or retargeted ads (you may opt-out at any time)
  • Security and Fraud Prevention: Monitoring for fraudulent or unauthorized activity
  • Compliance and Legal Obligations: Meeting regulatory or legal requirements

3. Sharing Your Information

We may share your personal information in limited circumstances, including:

  • With service providers who perform services on our behalf, such as payment processors, shipping companies, cloud storage providers, or analytics platforms
  • With business partners to offer marketing or promotional services
  • In connection with legal obligations or to protect our rights, property, or safety, or that of our users
  • In the event of a business sale, merger, or reorganization

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve the functionality and performance of our Site
  • Understand how users interact with our Services
  • Personalize content and advertising

You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

5. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request deletion.

6. User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

7. Security and Data Retention

We implement reasonable security measures to protect your information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

8. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

  • Accessing and correcting your personal information
  • Requesting deletion of your information
  • Opting out of marketing communications
  • Restricting certain uses or disclosures of your information

To exercise these rights, contact us at: contact@thryv-well.com.

9. Third-Party Services

Some Services use third-party platforms such as Shopify for e-commerce functionality and payment processing. These third parties have their own privacy policies. We encourage you to review their policies to understand how your information is handled:

10. International Users

If you access our Services from outside the U.S., please note that your information may be transferred and stored in the United States. By using our Services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, contact us at:

Email: contact@thryv-well.com
Mailing Address: Township of Washington, New Jersey, USA